Mom of Child With Special Needs Says Airline 'Humiliated' Family

Good Morning America
Jan. 02, 2015

How did I know the government would be at fault?A mother on a mission to draw attention to the "humiliating" way she says a United Airlines flight attendant treated her daughter with special needs is catching fire on social media, with users calling out the airline on Twitter.

[...]A spokeswoman for United told ABC News, "The parents, who were ticketed in first class, wanted to hold the child in their lap rather than have the child take the seat they'd purchased for her in economy. Federal safety regulations require any child over the age of two to have his or her own seat, and flight attendants are required by law to enforce that safety rule. As we did in this case, we will always try to work with customers on seating arrangements in the event of any special needs."

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